Accelerate Value from Your
Salesforce Investment
We are the specialized Salesforce Partner for Consumer Goods organizations. We don’t just implement technology; Cloudgaia supports Consumer Goods organizations turn Salesforce into a growth platform—connecting strategy, execution, and AI to deliver measurable outcomes.
- Unified Consumer Goods Platform: Seamlessly connect B2B planning with B2C engagement.
- Customer 360 (CRM): Unify all customer data across sales, service, marketing, and commerce for a single source of truth.
- Field Sales & Retail Execution: Best-in-class offline mobile capabilities, route optimization, and image recognition.
- Field Service: Maximize asset uptime and technician efficiency with intelligent scheduling and maintenance tools.
- Next-Gen AI & Analytics: Driving adoption of Agentforce for automated insights and customer retention.
- Trade Promotion Management (TPM): Optimize spend and maximize ROI with data-driven trade strategies.
Talk to a Consumer Goods Expert
A Strategy-Led Approach to Digital Transformation
Cloudgaia CPG Advisory partners with consumer goods leaders to define, align, and execute enterprise-wide digital transformation. We translate business strategy into future-ready operating models and tangible technology solutions that deliver measurable outcomes.
We believe technology is the accelerator, but execution determines the value. We bridge the gap between strategic vision and Salesforce implementation, ensuring your investment isn’t just an IT project, but a driver of business growth.
Start
Strategy & Planning
Help customers define where to start and how to structure their transformation.
- Business and operating model understanding
- Digital and platform strategy
- High-level roadmap and prioritization
- Team structure and capability assessment
- Guidance on how to approach Salesforce and related platforms
Build
Execution & Optimization
Support customers as they move from strategy into execution.
- Roadmap refinement and delivery support
- Process and operating model optimization
- Adoption and change management
- Alignment between business and technical teams
- Support for Salesforce and related implementations
Scale
Governance & Value
Ensure long-term success, scalability and value realization.
- Governance and Center of Excellence setup
- Optimization of processes and platforms
- Value tracking and ROI measurement
- Data, AI and platform usage optimization
- Continuous improvement framework
Guided by Industry Leaders, Not Just Consultants
Our practice is led by executives who have sat in your chair. With backgrounds as former Chief Digital Officers and Salesforce Architects, we bring insider knowledge to every engagement
Managing Director, Global CG Practice
Former Chief Digital Officer at CONA Services (Coke One North America) and Group CDO at Coca-Cola Amatil. Sam brings 20+ years of delivering shareholder value and leading digital transformation across the US, Australia, and Canada.
Director, Solution Engineering
Former Director of Enterprise Architecture at Salesforce. With 25+ years in the industry, JC specializes in tailoring Consumer Goods solutions for maximum impact.
VP Customer Solutions
20+ years in the Salesforce Ecosystem. Jon combines hands-on technical leadership with high-level strategy ensuring technology drives measurable business outcomes.
Becky Wright | Managing Director NA
With a strong background in international expansion and technology alliances. Becky designs integrated Go-to-Market strategies that drive commercial efficiency and transform customer engagement for multi-million dollar organizations.
From Vision to Value: Delivering Results for CONA Services
A Scalable Engagement Platform to Power B2B Commerce Growth
CONA Services transformed its customer engagement platform to help 11 major Coca-Cola bottlers in the United States deliver a more personalized, connected, and efficient B2B commerce experience — driving growth, automation, and smarter commerce at scale.
