You’ve already made the big investment, but your agents are live and not delivering: adoption is low, responses aren’t trustworthy enough yet, and the ROI you’re aiming for is still out of reach. This workshop goes deep, reviewing architecture, RAG configuration, response quality, and user adoption — and ends with a concrete plan to relaunch your agents.
This workshop is for you if…
You are in. We will take care of the rest.
The readout package ensures findings translate into real decisions.
Clear findings, strategic recommendations, and a compelling narrative, ready to present to leadership without editing.
A structured diagnosis of where your agents are falling short — by use case, by metric, and by root cause — including architecture and RAG review findings.
A phased, prioritized plan with specific actions, owners, and expected outcomes across three time horizons — tied directly to your business goals.
WORKSHOP ESTIMATED VALUE
Awarded to one company by raffle post Salesforce Connections 2026
Teams have lost confidence in the agents. Usage is declining, workarounds are increasing, and the technology is being quietly abandoned by the people it was built for.
Response quality issues often trace back to how knowledge retrieval was set up — incorrect chunking, poor grounding, misconfigured prompts — not the model itself.
Organizations don’t yet know how to train, feed, and manage agents over time. Without a clear operating model, agents degrade — and nobody knows why or what to do.
A strategic partner with 10+ years of experience turning technology investments into measurable outcomes for world-class organizations. Leveraging the power of Salesforce + AI we deliver high-impact results through strong, long-term partnerships. Our dedicated AI team combines deep Salesforce expertise with a proprietary methodology built to close the gap between deployment and real business value, so your agents don’t just run, they perform.
Cloudgaia is a trusted Salesforce partner with over 9 years of experience delivering tailored solutions for top global Consumer goods brands.
Our specialized Consumer Goods teams combine deep Salesforce expertise with hands-on knowledge of your industry’s challenges—from managing distributor networks to optimizing B2B & B2C strategies.
With over 150 certifications in AI and Data, we leverage cutting-edge technology to optimize your operations and improve customer engagement.

