Commerce is being redefined. At Dreamforce 2025, the spotlight is on how Agentic AI and Salesforce are reshaping the way companies deliver personalized, connected, and seamless customer experiences across every channel.

From unified platforms to next-gen engagement, these sessions will show how leading brands are transforming B2B and B2C commerce, accelerating growth while building loyalty at scale.

 

Must-Watch Commerce Sessions at DF25

01. Commerce Keynote: Drive Growth with Agentic Unified Commerce

Discover how agentic unified commerce connects ecommerce, stores, and OMS to drive conversion, reduce costs, and deliver faster time to value across both B2B and B2C commerce.

Wednesday, Oct 15 2:00 PM – 2:50 PM | InterContinental, L3, Keynote – Grand Ballroom

02. Commerce Crew and the State of Commerce Community Campfire

Join thought leaders and members of The Commerce Crew, an Unofficial SFCC Community, as we discuss the state of ecommerce in 2025, from agents to composable, unified commerce and beyond.

Tuesday, Oct 14 1:00 PM – 1:20 PM | Moscone West, L3, Astro Theater

03. AI for Ecommerce: Using Agentforce to Grow Profitability

Join digital and IT leaders to exchange ideas on autonomous AI use cases for ecommerce across industries. Hear how merchants are using Agentforce to boost revenue and lower costs to serve.

Wednesday, Oct 15 3:30 PM – 4:30 PM | Moscone West, L2, Roundtable 5

04. Driving B2B and B2B2C Growth: A Chat with CONA & Blue Rabbit

Join CONA and Blue Rabbit to hear how they built scalable, AI-powered B2B commerce with Salesforce — driving personalization, efficiency, and insight-driven growth.

Tuesday, Oct 14 2:00 PM – 3:00 PM | Moscone West, L2, Roundtable 5

05. Roadmap: Drive B2B Commerce Growth with 3 Key Insights

Transform your B2B commerce with new innovations to boost revenue, simplify buying, and drive efficiency. Hear from B2B mogul Siemens on growing a multinational manufacturing empire on Salesforce.

Tuesday, Oct 14 12:30 PM – 1:15 PM | InterContinental, L5, InterContinental Ballroom A

06. Connect the Customer Experience with Unified Commerce

Learn how Commerce Cloud connects digital commerce, point of sale, and order management on one platform, making consistent customer experiences across online, in-store, and mobile channels possible.

Thursday, Oct 16 1:00 PM – 1:20 PM | Moscone South, LL, Content Pavilion, Stage 1

07. Grow Cart Sizes and Boost Conversions with Agentic Commerce

Discover how Agentforce turns conversations into conversions by providing personalized guidance to every shopper, 24/7. See how Cacau Show is transforming customer engagement with agentic shopping.

Wednesday, Oct 15 12:00 PM – 12:45 PM | InterContinental, L5, InterContinental Ballroom A

08. Learn How to Build an Agent for B2C Commerce

Bring your computers for an in-depth, experiential session with Agentforce for B2C commerce. We’ll explore both standard and custom agent actions, as you build your very first shopper agent.

Wednesday, Oct 15 11:30 AM – 12:30 PM | Moscone West, L2, Room 2008
Thursday, Oct 16 9:00 AM – 10:00 AM | Moscone West, L2, Room 2012

 
 
Commerce is about creating unified, intelligent, and human-centered experiences. At Dreamforce 2025, these sessions will show you how Agentic AI is helping businesses reimagine growth and customer engagement.

Check out our other guides and plan your sessions for DF25:

 
 
Ready to discover how your company can leverage real business impact?

 

See Our Sessions at Dreamforce 25