Check out our latest updates
Stay up-to-date with the latest insights, trends, and best practices from the Salesforce ecosystem. Our blog features reflections, perspectives, and advice from our team of experts, helping you stay one step ahead in your business.
Latest -
- Consumer Goods, Expert insights
Retail Execution as the Strategic Front of an AI-First Model
Explore why AI-orchestrated Retail Execution requires more than automation. Samantha Mitchell explains how to reduce fragmentation, turn Customer 360 into a decision layer, and redesign execution to improve productivity, protect margin, and drive measurable commercial outcomes.
- Consumer Goods, Expert insights
Explore why AI-orchestrated Retail Execution requires more than automation. Samantha Mitchell explains how to reduce fragmentation, turn Customer 360 into a decision layer, and redesign execution to improve productivity, protect margin, and drive measurable commercial outcomes.
- AI, Expert insights
The modern contact center is no longer just a support function. With Agentforce Contact Center, AI and human agents co-create seamless, personalized customer experiences on a single, unified Salesforce platform.
- Consumer Goods
Phantom inventory exposes a critical Retail Execution blind spot. Learn how AI-driven, shelf-level execution helps Consumer Goods brands protect revenue, promotions, and retailer trust during peak demand.
- AI, Expert insights
The technology partner role is shifting from system integrator to business architect. AI drives efficiency, but only strategic transformation—focused on processes and people—delivers real business impact.
- Consumer Goods, Expert insights
Explore why AI impact in Consumer Goods depends on stronger digital transformation. Samantha Mitchell (Cloudgaia) shares executive insights on aligning leadership, operating models, and Agentforce to unlock measurable business value.
- Consumer Goods
Phantom inventory exposes a critical Retail Execution blind spot. Learn how AI-driven, shelf-level execution helps Consumer Goods brands protect revenue, promotions, and retailer trust during peak demand.
