Transforming Experiences with a 360° Customer View
About Gador
With over 80 years in the pharmaceutical industry, Gador is an Argentine company recognized for its leadership in innovation and digital transformation. Backed by more than 1,300 professionals, it operates in Argentina and over 40 countries, delivering high-quality medicines for primary care and specialized treatments, produced with cutting-edge technology and the highest international standards.
With subsidiaries in Chile, Uruguay, Peru, Colombia, Paraguay, Brazil, and Ecuador, Gador is also a strategic partner for leading global pharmaceutical companies. Dedicated to continuous innovation, Gador ensures access to advanced treatments, improving the quality of life for the communities it serves.
The Challenge
Gador is undergoing a bold digital transformation rooted in two strategic pillars: embracing digital transformation and evolving into a data-driven organization. Our partnership focuses on elevating the user experience while creating powerful metrics to monitor and optimize business performance. Together, we’re reshaping processes and unlocking untapped potential for growth and innovation.
Our All-in Solution
Created a 360° view of customers, enabling personalised experiences for each segment and channel.
Implemented a
B2B
e-commerce platform to manage pharmacy market orders, strengthen our pharmacy channel, and integrate with the distributor for order shipments.
Implemented a medical file system that consolidated the entire sales force into a single platform with all necessary information.
Digitized end-to-end processes, reducing response times, and increasing coherence and efficiency in interactions with stakeholders across all channels.
Delivering exceptional results
Don't get stuck in technical debt.
“We formed a team between the commercial, transformation and technology areas, along with our strategic partner, Cloudgaia. Undoubtedly, the success of this transformation process is achieved by making the best team. That is a reliable, dynamic and agile team.”
“From the very first moment they gave us confidence and involved us in their business and planning of each project, allowing us to have a real consultative role.”
