The Challenge
Junior Achievement was undergoing a digital transformation process, seeking to migrate its learning programs to the virtual environment and allowing it to reach the entire country with more and better opportunities for students.
Junior Achievement faced several challenges within its Agentforce 360 for Nonprofits. The integration of Salesforce with Educativa required improvements to simplify tasks and reduce the manual load in classroom management. This required an improvement in the classroom management process and the development of a process that facilitates the experience on the platform for students and teachers.
It was key to optimize the process of creating classes, automate the assignment of users and allow the monitoring of students’ usage time and progress to improve operational efficiency.

