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Cloudgaia Names Samantha Mitchell Co-CEO Alongside Founder Nico Orzabal
Cloudgaia announces Samantha Mitchell as Co-CEO alongside founder Nico Orzabal, marking the company's 10th anniversary and acceleration as a global Salesforce partner.
- Expert insights
TDX 2026 Salesforce signaled a structural shift in the platform. Florencia Cattelani unpacks what it means for architects, partners and delivery teams.
- AI, Expert insights
Everything announced at TDX 2026 — and why it fundamentally changes how companies build on Salesforce. The biggest platform launch in Salesforce's 27-year history, analyzed by a specialist who was there at TDX 2026.
- Consumer Goods, Expert insights
Explore why AI-orchestrated Retail Execution requires more than automation. Samantha Mitchell explains how to reduce fragmentation, turn Customer 360 into a decision layer, and redesign execution to improve productivity, protect margin, and drive measurable commercial outcomes.
- AI, Expert insights
The modern contact center is no longer just a support function. With Agentforce Contact Center, AI and human agents co-create seamless, personalized customer experiences on a single, unified Salesforce platform.
- Consumer Goods
Phantom inventory exposes a critical Retail Execution blind spot. Learn how AI-driven, shelf-level execution helps Consumer Goods brands protect revenue, promotions, and retailer trust during peak demand.
- AI, Expert insights
The technology partner role is shifting from system integrator to business architect. AI drives efficiency, but only strategic transformation—focused on processes and people—delivers real business impact.