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Stay up-to-date with the latest insights, trends, and best practices from the Salesforce ecosystem. Our blog features reflections, perspectives, and advice from our team of experts, helping you stay one step ahead in your business.
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- Expert insights
Don’t Delay the Business Value of Technology
Juan Carlos Lopez on the business value of technology and the hidden cost of delaying operational transformation across healthcare, insurance, financial services, and telecom.
- AI, Expert insights
The modern contact center is no longer just a support function. With Agentforce Contact Center, AI and human agents co-create seamless, personalized customer experiences on a single, unified Salesforce platform.
- Consumer Goods
Phantom inventory exposes a critical Retail Execution blind spot. Learn how AI-driven, shelf-level execution helps Consumer Goods brands protect revenue, promotions, and retailer trust during peak demand.
- AI, Expert insights
The technology partner role is shifting from system integrator to business architect. AI drives efficiency, but only strategic transformation—focused on processes and people—delivers real business impact.
- Consumer Goods, Expert insights
Explore why AI impact in Consumer Goods depends on stronger digital transformation. Samantha Mitchell (Cloudgaia) shares executive insights on aligning leadership, operating models, and Agentforce to unlock measurable business value.
- Consumer Goods
Phantom inventory exposes a critical Retail Execution blind spot. Learn how AI-driven, shelf-level execution helps Consumer Goods brands protect revenue, promotions, and retailer trust during peak demand.
- News
Cloudgaia and Swantide announce a strategic partnership to redefine Salesforce delivery through AI-powered automation, faster time-to-value, and consistent enterprise outcomes. (Why: Strong for SEO and LLMs. Includes partnership, Salesforce delivery, AI, enterprise value, and outcomes.)
