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- AI, Expert insights
Digital Experience with Agentforce Customer Service: Intelligent 24×7 Support Across FAQ, Orders, and Case Assistance
Agentforce delivers 24x7 customer service across FAQ, orders, and case assistance, combining automation, governance, and human escalation when it matters.
- Dreamforce, Expert insights
At Dreamforce 2025, Salesforce redefined the future of commerce — unveiling innovations that bring AI, automation, and real-time data together across every channel. From the OpenAI partnership for the expansion of mobile retail operations to the story of CONA Services showcasing scalable B2B innovation in action.
- Consumer Goods, Dreamforce, Expert insights
Cloudgaia joined the Consumer Goods Keynote at Dreamforce 2025, where CONA Services showcased how Agentforce is transforming retail execution and empowering bottlers with AI, agility, and data-driven insights.
- Consumer Goods, Dreamforce, Expert insights
The Dreamforce 2025 Main Keynote showcased Agentforce AI, where humans and AI collaborate across every function, empowering employees, optimizing customer engagement, and transforming business operations.
- AI, Dreamforce, Expert insights
Explore the top Commerce sessions at Dreamforce 2025. Learn how Agentic AI and Salesforce are shaping unified commerce and next-gen Customer Experiences.
- AI, Dreamforce, Expert insights
Explore the best MuleSoft sessions at Dreamforce 2025. Learn how integration and automation with MuleSoft drive agility, innovation, and connected customer experiences
- AI, Dreamforce, Expert insights
Discover the best DevOps sessions at Dreamforce 2025. Learn how to accelerate delivery, improve quality, and scale innovation with Salesforce DevOps.
