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- AI, Dreamforce, Expert insights
AIforce, Agentforce 360, Marketing Cloud Next, and Industries: What Dreamforce 2026 Announced
Thiago Schmitz, Salesforce Enterprise Architect at Cloudgaia, breaks down what Dreamforce 2026 announced: AIforce, Agentforce 360, Sales Cloud, Service Cloud, Marketing Cloud Next, and industry-specific strategies, and why each one deserves attention now.
- News
Cloudgaia announces Samantha Mitchell as Co-CEO alongside founder Nico Orzabal, marking the company's 10th anniversary and acceleration as a global Salesforce partner.
- Agentforce, Expert insights
Sales representative reviewing commission performance and incentive earnings from Salesforce on a laptop dashboard, with sales metrics and pipeline data visible.
- Agentforce, Expert insights
Agentforce Voice turns conversation into a business interface, not just another voice bot. Thiago Schmitz explains how voice becomes a direct entry point to Salesforce data, actions, and processes, and why designing for it requires a different mindset.
- Expert insights
Juan Carlos Lopez on the business value of technology and the hidden cost of delaying operational transformation across healthcare, insurance, financial services, and telecom.
- AI, Expert insights
Everything from the Connections 2026 Main Keynote on Agentforce Marketing, the Age of Marketing Makers, Agentforce Coworker, Slackbot, Marketing Goals Agent, Content Agent, Qualified, Piper, Hunter and the Contentful acquisition.
- AI, Expert insights
Agentforce delivers 24x7 customer service across FAQ, orders, and case assistance, combining automation, governance, and human escalation when it matters.