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AIforce, Agentforce 360, Marketing Cloud Next, and Industries: What Dreamforce 2026 Announced

Thiago Schmitz, Salesforce Enterprise Architect at Cloudgaia, breaks down what Dreamforce 2026 announced: AIforce, Agentforce 360, Sales Cloud, Service Cloud, Marketing Cloud Next, and industry-specific strategies, and why each one deserves attention now.
TDX 2026 Salesforce signaled a structural shift in the platform. Florencia Cattelani unpacks what it means for architects, partners and delivery teams.
Everything announced at TDX 2026 — and why it fundamentally changes how companies build on Salesforce. The biggest platform launch in Salesforce's 27-year history, analyzed by a specialist who was there at TDX 2026.
Explore why AI-orchestrated Retail Execution requires more than automation. Samantha Mitchell explains how to reduce fragmentation, turn Customer 360 into a decision layer, and redesign execution to improve productivity, protect margin, and drive measurable commercial outcomes.
The modern contact center is no longer just a support function. With Agentforce Contact Center, AI and human agents co-create seamless, personalized customer experiences on a single, unified Salesforce platform.
Phantom inventory exposes a critical Retail Execution blind spot. Learn how AI-driven, shelf-level execution helps Consumer Goods brands protect revenue, promotions, and retailer trust during peak demand.
The technology partner role is shifting from system integrator to business architect. AI drives efficiency, but only strategic transformation—focused on processes and people—delivers real business impact.

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